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Noticeboard

May Bank Holiday Health Services
Annual Flu Vaccination Programme 2015/16

If you are eligible for a free flu vaccination please contact the Surgery.  Flu clinics are running in October 2015 for those who are in the 'at risk' categories.

Blood Tests

From 1st September 2015 patients will be able to book online or through the call centre for a blood test.  Book your appointment online at www.southend.nhs.uk/for-patients-visitors/blood-tests/   If you are unable to access the online booking system you can still call 01702 422555 between 07:30am-17:00pm Monday - Friday (excluding Bank Holidays).

Out of Hours

The 111 Service will take over from 6.30pm to 8.00am Monday through to Friday morning and 6.30pm on Friday to 8.00am Monday.  Although the Surgery is closed medical help is always available by calling the surgery number and listening to the information.  When the surgery is closed the Out of Hours may be contacted on  - 111. 

For immediate, life-threatening emergencies, call 999.

Telephone Advice

On receiving the request from a patient to speak to a GP or a nurse the message is taken by the receptionist for the named clinician and the message is then conveyed for appropriate action by the clinician.  The clinician will then telephone the patient.    Receptionists cannot put calls directly through to clinicians during clinics unless the situation requires emergency attention.  Telephone consultations are also available with doctors and nurses. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone the surgery to cancel your appointment.  By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.  You are now able to cancel your appointment by texting our appointment cancellation hotline on 07936843797.  Please text your name, date of birth and the date of the appointment which you wish to cancel.

This telephone number is for the cancellation of appointments only

Weekend and Bank Holiday GP Service

Patients can now book a weekend/bank holiday appointment with a GP or Practice Nurse.  The service will be open on Saturdays from 8.00am to 5.00pm and Sundays from 9.00am to 5.00pm.  During Bank Holidays please call for details.  

Advance appointments can be booked via Oaklands Surgery by ringing 01268 209339 and for on the day appointments telephone one of the surgeries listed below during times shown.  This service is available to patients who are registered at participating surgeries only.  Please note that this is not a walk-in service but by appointment only.

The service is available at the following GP Surgeries:

The Essex Way Surgery, 34 Essex Way, Benfleet  SS7 1LT, Telephone: 01268 792000 or the Ashingdon Medical Centre, 57 Lascelles Gardens, Rochford, SS4 3BW, Telephone: 01702 414970

Meningitis and Septicaemia - Information for new university entrants - 2015

Meningitis and septicaemia can kill very quickly. All age groups are affected but teenagers and young adults have a higher risk of meningococcal disease.  A vaccination programme is being introduced to provide added protection against MenW and to reduce the spread of the disease to others.  The MenACWY vaccine that will be used will protect against 4 meningococcal groups.  Even if you have already had a MenC vaccine you should have the Men ACWY vaccine.  You are in the higher risk group so make sure you don't miss out on your vaccination.  If you are starting university in 2015 please contact the surgery for further information.

Dr Prasad - Leaving

Dr Prasad will be leaving Oaklands Surgery at the end of March 2016. If you have Dr Prasad as your named GP then from 31st March 2016 your named registered GP will change to Dr Cyrus.  If you would like a different doctor as your named GP then please see a member of the reception team.   Of course you will still be able to see any GP of your choice.  Oaklands Surgery would like to wish Dr Prasad well in his new venture.

Electronic Prescription Service

Oaklands Surgery is now offering the Electronic Prescription Service, which allows patients to choose or 'nominate' a pharmacy to get your medicines or appliances from.  Your GP then sends your prescription electronically to the place you nominated.  This means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop
  • You may not have to wait as long as your repeat prescriptions could be prepared before you arrive
Vacancies

The practice is looking to recruit a receptionist for a one year fixed term contract to cover maternity leave of 10 hours per week.  If you are interested and feel that you have the right qualifications please contact the surgery.

Welcome to

Oaklands Surgery

Oakland Surgery

 When the surgery is closed please contact the 111 service

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Thursday 12th May 2016

A reason to celebrate Nurses’ Day takes place each year on the anniversary of Florence Nightingale’s birth. It’s a chance to celebrate the remarkable difference nursing staff make every day.  It’s a time for patients to thank our nurses for their dedication and care. 2016 is the Royal College of Nursing’s centenary year, which makes this years Nurses’ Day celebrations even more special

Our Dedicated Nurses at OaklandsO

Some of Our Dedicated Nurses at Oaklands Surgery - Thank Our Nurses

 

New Appointment Cancellation Hotline - 07936843797

Each month many appointments are wasted by patients not attending and not cancelling their appointments.  If you no longer need your appointment or cannot attend please help us by texting our new Cancellation Hotline number on 07936843797.  Please text your name, date of birth and the date of the appointment which you wish to cancel.

This telephone number is for the cancellation of appointments only

Feedback required

 Friends and Family Test

 Would you recommend our surgery? If you have a moment, please complete the Friends & Family test by going to the "have your say" section to the right of the screen and clicking on the 'Friends and Family Test'.

Friends and Family Results - April 2016

 WebGP

We are now offering our patients the opportunity to complete online consultations with a doctor from the comfort of your home.  To start an e-consultation please click the link below.  We hope you find the service useful, and in many instances it should remove the need for you to come into the surgery for treatment.

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Oaklands Surgery has been successfully providing high level N.H.S. Medical Services for the past 32 years. This enviable record has been earned by our ability to offer a broad range of general medical care which provides patients with the best possible health outcomes.

Our proven collaborative approach to the needs of patients is central to our philosophy and is based on a well-equipped surgery and the belief that ongoing investment in the development of dedicated and highly skilled staff ensures state of the art medical care for all patients.

For both N.H.S. and private patients our objective is to give the very best contemporary standards of medical and personal care, and you are assured that your treatment will be delivered in a sensitive manner by the most appropriate health professional. We aim to empower you to manage your condition with support from us by way of regular check-ups as and when required and to this end, we will strive to achieve the highest possible health gain for you.

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The Oaklands Surgery Patient Participation Group Report 2014/2015 is now available to view under 'Have Your Say' Survey Report

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Research

Any research project which is undertaken at the practice has to be approved by a research ethics committee.

They ensure that any research undertaken is of a high standard, is necessary and is ethical.

They also ensure that people undertaking research are properly trained and have a duty of confidentiality.

When a research project has been approved you may be contacted to be invited to take part.

For certain studies we provide your name and address to the research team so that they can contact you.

The research team work as part of the practice team and have a strict duty of confidentiality.

Whether or not you take part in research is entirely up to you, and the decision you take will not affect your care from the practice in any way.

Please rest assured that whether or not you allow your data to be used, the care provided to you by the practice and the rest of the NHS will be of the same high standard.

If you have any questions, please do not hesitate to contact the practice manager on 01268 209339.  The links below will give you more information regarding Research.

 

 

 

 

 

 

(Site updated 20/05/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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