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Noticeboard

Out of Hours
The 111 Service will take over from 6.30pm to 8.00am Monday through to Friday morning and 6.30pm on Friday to 8.00am Monday.  Although the Surgery is closed medical help is always available by calling the surgery number and listening to the information.  When the surgery is closed the Out of Hours may be contacted on  - 111. 

For immediate, life-threatening emergencies, call 999.

Telephone Advice
On receiving the request from a patient to speak to a GP or a nurse the message is taken by the receptionist for the named clinician and the message is then conveyed for appropriate action by the clinician.  The clinician will then telephone the patient.    Receptionists cannot put calls directly through to clinicians during clinics unless the situation requires emergency attention.  Telephone consultations are also available with doctors and nurses. 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Welcome to Oaklands Surgery

Oakland Surgery

 When the surgery is closed please contact the 111 service

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Oaklands Surgery has been successfully providing high level N.H.S. General Medical Services for the past 32 years. This enviable record has been earned by our ability to offer a broad range of general medical care which provides patients with the best possible health outcomes.

Our proven collaborative approach to the needs of patients is central to our philosophy and is based on a well-equipped surgery and the belief that ongoing investment in the development of dedicated and highly skilled staff ensures state of the art medical care for all patients.

For both N.H.S. and private patients our objective is to give the very best contemporary standards of medical and personal care, and you are assured that your treatment will be delivered in a sensitive manner by the most appropriate health professional. We aim to empower you to manage your condition with support from us by way of regular check-ups as and when required and to this end, we will strive to achieve the highest possible health gain for you.

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Would you recommend our surgery? If you have a moment, please complete the Friends & Family test by going to the "have your say" section to the right of the screen and clicking on the 'Friend and Family Test'.

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The Oaklands Surgery Patient Participation Group Report 2014/2015 is now available to view under 'Have Your Say' Survey Report

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Research

Any research project which is undertaken at the practice has to be approved by a research ethics committee.

They ensure that any research undertaken is of a high standard, is necessary and is ethical.

They also ensure that people undertaking research are properly trained and have a duty of confidentiality.

When a research project has been approved you may be contacted to be invited to take part.

For certain studies we provide your name and address to the research team so that they can contact you.

The research team work as part of the practice team and have a strict duty of confidentiality.

Whether or not you take part in research is entirely up to you, and the decision you take will not affect your care from the practice in any way.

Please rest assured that whether or not you allow your data to be used, the care provided to you by the practice and the rest of the NHS will be of the same high standard.

If you have any questions, please do not hesitate to contact the practice manager on 01268 686100.  The links below will give you more information regarding Research.

 

 

 

 

 

 

(Site updated 24/03/2015)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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