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Annual Flu Vaccination Programme 2015/16

If you are eligible for a free flu vaccination please contact the Surgery.  Flu clinics are running in October 2015 for those who are in the 'at risk' categories.

Blood Tests

From 1st September 2015 patients will be able to book online or through the call centre for a blood test.  Book your appointment online at   If you are unable to access the online booking system you can still call 01702 422555 between 07:30am-17:00pm Monday - Friday (excluding Bank Holidays).


The Practice is looking to recruit a Practice Nurse, Nurse Practitioner/Nurse Prescriber.  If you are interested in any of these positions and hold a current NMC registration please contact the surgery for further information.

Out of Hours

The 111 Service will take over from 6.30pm to 8.00am Monday through to Friday morning and 6.30pm on Friday to 8.00am Monday.  Although the Surgery is closed medical help is always available by calling the surgery number and listening to the information.  When the surgery is closed the Out of Hours may be contacted on  - 111. 

For immediate, life-threatening emergencies, call 999.

Telephone Advice

On receiving the request from a patient to speak to a GP or a nurse the message is taken by the receptionist for the named clinician and the message is then conveyed for appropriate action by the clinician.  The clinician will then telephone the patient.    Receptionists cannot put calls directly through to clinicians during clinics unless the situation requires emergency attention.  Telephone consultations are also available with doctors and nurses. 

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.  


In August 2015 there were approximately 32 hours where patients have not turned up for their GP and nursing appointments. These appointments could have been used by other patients.   If you unable to attend your appointment please contact the surgery at the earliest opportunity.  

Weekend and Bank Holiday GP Service

Patients can now book a weekend/bank holiday appointment with a GP or Practice Nurse.  The service will be open on Saturdays from 8.00am to 5.00pm and Sundays from 9.00am to 5.00pm.  During Bank Holidays please call for details 

Advance appointments can be booked via Oaklands Surgery by ringing 01268 209339 and for on the day appointments telephone one of the surgeries listed below during times shown.  This service is available to patients who are registered at participating surgeries only.

The service is available at the following GP Surgeries:

The Essex Way Surgery, 34 Essex Way, Benfleet  SS7 1LT, Telephone: 01268 792000 or the Ashingdon Medical Centre, 57 Lascelles Gardens, Rochford, SS4 3BW, Telephone: 01702 414970

Meningitis and Septicaemia - Information for new university entrants - 2015

Meningitis and septicaemia can kill very quickly. All age groups are affected but teenagers and young adults have a higher risk of meningococcal disease.  A vaccination programme is being introduced to provide added protection against MenW and to reduce the spread of the disease to others.  The MenACWY vaccine that will be used will protect against 4 meningococcal groups.  Even if you have already had a MenC vaccine you should have the Men ACWY vaccine.  You are in the higher risk group so make sure you don't miss out on your vaccination.  If you are starting university in 2015 please contact the surgery for further information.

Dr Kamdar - Retirement

Dr Kamdar has now officially retired from the practice. If you had Dr Kamdar as your named GP then from 1st October 2015 your named registered GP will be either Dr Cyrus or Dr Mistry.  If you have a preference then please contact the surgery and inform the receptionists.  Of course you will still be able to see any GP of your choice.

Electronic Prescription Service

Oaklands Surgery is now offering the Electronic Prescription Service, which allows patients to choose or 'nominate' a pharmacy to get your medicines or appliances from.  Your GP then sends your prescription electronically to the place you nominated.  This means:

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription, saving time
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop
  • You may not have to wait as long as your repeat prescriptions could be prepared before you arrive

NHS Constitution

NHS Constitution: 7 Principles that guide the NHS

1. The NHS provides a comprehensive service, available to all irrespective of gender, race, disability, age, sexual orientation, religion, belief, gender reassignment, pregnancy and maternity or marital or civil partnership status. The service is designed to diagnose, treat and improve both physical and mental health. It has a duty to each and every individual that it serves and must respect their human rights. At the same time, it has a wider social duty to promote equality through the services it provides and to pay particular attention to groups or sections of society where improvements in health and life expectancy are not keeping pace with the rest of the population.

2. Access to NHS services is based on clinical need, not an individual’s ability to pay. NHS services are free of charge, except in limited circumstances sanctioned by Parliament.

3. The NHS aspires to the highest standards of excellence and professionalism – in the provision of high quality care that is safe, effective and focused on patient experience; in the people it employs, and in the support, education, training and development they receive; in the leadership and management of its organisations; and through its commitment to innovation and to the promotion, conduct and use of research to improve the current and future health and care of the population. Respect, dignity, compassion and care should be at the core of how patients and staff are treated not only because that is the right thing to do but because patient safety, experience and outcomes are all improved when staff are valued, empowered and supported.

4. The NHS aspires to put patients at the heart of everything it does. It should support individuals to promote and manage their own health. NHS services must reflect, and should be coordinated around and tailored to, the needs and preferences of patients, their families and their carers. Patients, with their families and carers, where appropriate, will be involved in and consulted on all decisions about their care and treatment. The NHS will actively encourage feedback from the public, patients and staff, welcome it and use it to improve its services. encourage feedback from the public, patients and staff, welcome it and use it to improve its services. 4encourage feedback from the public, patients and staff, welcome it and use it to improve its services.

5. The NHS works across organisational boundaries and in partnership with other organisations in the interest of patients, local communities and the wider population. The NHS is an integrated system of organisations and services bound together by the principles and values reflected in the Constitution. The NHS is committed to working jointly with other local authority services, other public sector organisations and a wide range of private and voluntary sector organisations to provide and deliver improvements in health and wellbeing.

6. The NHS is committed to providing best value for taxpayers’ money and the most effective, fair and sustainable use of finite resources. Public funds for healthcare will be devoted solely to the benefit of the people that the NHS serves.

7. The NHS is accountable to the public, communities and patients that it serves. The NHS is a national service funded through national taxation, and it is the Government which sets the framework for the NHS and which is accountable to Parliament for its operation. However, most decisions in the NHS, especially those about the treatment of individuals and the detailed organisation of services, are rightly taken by the local NHS and by patients with their clinicians. The system of responsibility and accountability for taking decisions in the NHS should be transparent and clear to the public, patients and staff. The Government will ensure that there is always a clear and up-to-date statement of NHS accountability for this purpose.

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