Members of our Patient Participation Group are working with the Practice to improve the services provided at Oaklands Surgery.  The Patient Participation Group meet 3 monthly. 

If you have any comments that you would like to be discussed at the Patient Participation Group meeting then please put them into the Silver Patient Comment Box located in reception.  Alternatively use this website to contact the surgery.  These comments will be passed to our Patient Partipation Group, so please do not include any medical details or information that you do not wish to be shared.  Any individual medical problems will not be discussed by the Patient Participation Group - these should be directed to the Practice Manager/Health Professional.

The next Patient Participation Group meeting is scheduled for Wednesday 25th April 2012 at 7.30pm.

Minutes Of Meeting - December 2008

MINUTES_OF_PATIENT_GROUP_MEETING_-_May_09.doc

Minutes of Patient Participation Group - July 2009

Minutes of Meeting - October 2009

Minutes_of_meeting_- 5th_February_2010.doc

Minutes of Meeting - May 2010

Minutes of Meeting - September 2010

Minutes_of_Meeting_-_12th_January_2011.doc

Minute of Meeting April 2011

Minutes of Meeting - July 2011

Minutes_of_Meeting_-_October_2011.doc 

Name:  Oaklands Surgery Patient Participation Group

Aim: To promote liaison between the practice and patients to the benefit of both.

Membership:Membership will be open and free to all registered patients and   staff of the practice.  Maximum membership excluding Oaklands staff 14.

Activities of the group:

The group will meet at least 4 times a year.

The chair will be elected annually by members of the group and in the chair’s absence a floating chair will be voted in on the night.

The practice will ask the group for feedback on service development and provision.

The practice will discuss the outcome of the annual survey with the group.

A practice newsletter will be produced at least twice a year with input from the group.

When the practice leaflet is due for updating, the content will be reviewed with the patient group.

Administrative assistance for the arranging of meetings and production of minutes will be provided by the practice.

Notices of meetings, minutes of meetings and information on the group’s activities will be displayed in the surgery waiting room.

Agreed at a meeting of the Oaklands Surgery Patient Participation Group held on 19^th July 2011.

Dr M K Kamdar & Partners is committed to improving the services we provide to our patients.

To do this, it is vital that we hear from people like you about your experiences, views and ideas for making services better.

What is the Virtual Patient Participation Group?

As a member of the Virtual Participation Patient Group we will send you emails asking you for your opinion on a range of topics.

You decide how often and when you would like to answer.

If you would like to become a member of the Virtual Patient Participation Group scheme, use any of the following methods:

• email us at oaklands.surgery@nhs.net (please ensure you provide your name AND preferred email address)

            or

• visit the Practice or phone 01268 686100 and request a Virtual Patient Participation Group application form

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