Out of Hours
The Out of Hours Service will take over from 7.30pm to 8.00am Monday through to Friday morning and 7.30pm on Friday to 8.00am Monday.  Although the Surgery is closed medical help is always available by calling the surgery number and listening to the information.  When the surgery is closed the Out of Hours may be contacted on  - 0845 8503194 or contact NHS Direct 0845 46 47.

Telephone Advice
On receiving the request from a patient to speak to a GP or a nurse the message is taken by the receptionist for the named clinician and the message is then conveyed for appropriate action by the clinician.  The clinician will then telephone the patient.    Receptionists cannot put calls directly through to clinicians during clinics unless the situation requires emergency attention.  Telephone consultations are also available with doctors and nurses. 

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Repeat Prescriptions
Prescription Fees
Out of Practice Prescription

green pillsRepeat Prescriptions 

Repeat Prescriptions can be put into the prescription box in reception.  Repeat Prescriptions can be obtained by ticking the items required as shown on the last prescription slip received.  If you do not have a request slip please complete a routine slip held at Reception.  All on the day prescription requests must first be discussed with Prescription Clerks. 

Your prescription can be sent directly to either Boots, Co-Op, Alliance or Pharma Chemists for collection, or delivery, if prior arrangements have been made. You will need to sign up with your chosen pharmacy to take advantage of these services. Alternatively you can enclose a stamped addressed envelope with your request and we will post it back to you.

Because we are constantly aware of the safety, the risks and, of course, the benefits of prescribed medicines, please understand that repeat prescriptions will only be available after careful scrutiny of your request.  Therefore please allow 48 hours (not including weekends and Bank Holidays) for the issue of a repeat prescription. On the day prescriptions are only issued in very exceptional circumstances identified by clinical need and will be available after 6.15pm.  Patients are advised to request a repeat prescription approximately 1 week before running out of their medication. 
 
Repeat Prescriptions are not produced over the weekend or on Bank Holidays.  Please see below:

Requests Received before 3.30pmReady for Collection
MondayAfter 6.30pm on Wednesday
Tuesday After 6.30pm on Thursday
WednesdayAfter 6.30pm on Friday
ThursdayAfter 6.30pm on Monday
FridayAfter 6.30pm on Tuesday

When a doctor wishes you to have regular medication, you will need a Medication Review every 6 months.  Failing to attend your review may cause a delay to your request.  Please understand our cautionary approach on this matter as uncontrolled issues of repeat prescriptions could, under certain circumstances, be potentially dangerous and compromise your health. 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website